Add PBX to TeamMate Connector Enterprise

SCOPE

This article outlines how to add a PBX to a TeamMate Connector enterprise. The PBX is used to register users to the phone system. This step may only be completed after the client has finished their direct routing process.

Configure PBX Settings #

1. Log in to the TeamMate Reseller Portal and navigate to the enterprise you’d like to configure the PBX for
2. In the left-hand sidebar, click Enterprise > PBX
   
3. Complete the following fields, leaving all others default:
   1. PBX Type: Netsapiens
   2. PBX Location: Enter a name for this. Usually PBX
   3. PBX DNS Lookup Type: SRV
   4. PBX SIP Domain: Enter the full PBX domain of the client (it can only be alphanumeric) 
   5. PBX SIP Domain Proxy: Enter the outbound proxy of the PBX. Usually sbc.ucaasnetwork.com
   6. Voicemail Feature Code: 9901
      NOTE: This may vary for Netsapiens providers
4. Click Save Settings
   

Configure Advanced Settings #

1. Select the ellipses menu next to the PBX you wish to configure and click Edit
   
2. Click Advanced Settings
3. Complete the following fields:
   (Information found in Library)
   1. Portal Authorization URL:https://<Portal FQDN>/ns-api/oauth2/token/
   2. Client ID: Enter the Client ID for the PBX
   3. Client Secret: Enter the Client Secret for the PBX
   4. API Access Username: Enter the login name for the TeamMate Connector PBX user
   5. API Access Password:Enter the password for the TeamMate Connector PBX user
   6. Autofill SSO settings from Endpoint and Access token credentials?: Yes
4. Click Save Settings
   
5. Once the PBX settings have been completed, you may advise the client to enable calling. Partners may also configure Single Sign-On and Manage Feature Codes, but these are optional only used for the Teams End User Portal