- Log in to the manager portal
- Click on the Users button on the top
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3. Navigate to the User wanting to clear the VM messages and on the right-hand side click on the Pencil Icon and then the Voicemail option
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4. Navigate down to the Number of Messages and click on Clear Messages to delete all the voicemail messages for that user.
NOTE: The Number Of Messages does hold fax messages but the clear messages option ONLY clears voicemail messages.
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